Returns & Refunds Policy:
I hope your purchase will bring joy and sparkle to your life. If for any reason however you wish to return your purchase, please get in touch via the form on the Contact page. Returns will only be accepted within 14 days of purchase, with the item in its original condition. The customer covers the return cost unless the product has a fault.
Faults: In the unlikely event that the item you received is faulty, please let Avji Lighting Creations know within 24 hours of receipt. Box and wrap securely and use an insured trackable method – registered, recorded or special delivery – and retain your proof of postage. If your item is faulty, Avji Lighting Creations will refund the cost of the item and postage once received and checked. Avji Lighting Creations reserves the right to refuse a refund or exchange, if the item is damaged during transit, or if it is not in its original re-saleable condition.
Commissioned Pieces: For items that were made to your specifications Avji Lighting Creations is unable to offer any refunds.